Please contact us within 30 days of delivery if you wish to request a return. To be eligible for a return, your item must be unused in the original packaging and in the same condition that you received it.

Once your return is received, inspected and approved for refund, we will notify you of your refund. Refunds will be applied to your original form of payment and depending on your bank, will typically appear on your statement within 3-5 business days.


Please visit our Returns page for more information. To request a return, please send an email to support@shnede.com or call us at 1-817-523-1460.